Definitions:

“The Client” is a parent or legal guardian(s) of a learner (“the Learner”), or an organisation supporting a Learner. EBL Consultancy provides educational and/or behavioural service provision to support the Learner’s learning, behavioural and/or development needs.

Data collected and stored by EBL Consultancy:

In order for EBL Consultancy to provide a safe and professional service, we need to keep certain records about you (the Client) and/or the Leaner. We process the following types of data:

• Your basic details and contact information e.g. your name, address, date of birth and next of kin;

• Your financial details e.g. transaction details;

• Biographical information such as your or education and work history;

• Your Learner’s skills and learning needs, including the progress that is made by your Learner. This information relates to developmental areas such as their verbal, fine motor, gross motor, daily living, and social skills;

EBL Consultancy also record the following data which is classified as “special category”:

• Health and social care data about you, which might include both your physical and mental health data;

• In rare circumstances data about your race, ethnic origin, sexual orientation or religion.

This data is usually provided to us by you, your parent or guardian (if you are under 18), your legal representatives, or third parties involved in your care, for example school teachers, your Learner’s tutor(s), Speech and Language Therapists and Occupational Therapists.

Why is this Data Collected:

EBL Consultancy needs this data to enable us to provide high-quality care and support. The legitimate interests which allow EBL Consultancy to process your data include:

• To manage our relationship with you;

• To provide and manage services set our in a contract;

• To keep our records up to date;

• For internal evaluation purposes, to monitor how we are performing;

• To exercise our rights, to defend ourselves from claims and to keep to laws and regulations that apply to us and the third parties EBL Consultancy work with;

• To adhere to social security and social protection law (generally this would be in safeguarding instances).

How this data will be used:

EBL Consultancy will only use your personal information when the law allows. Most commonly, EBL Consultancy will use your personal information in the following circumstances:

• In order to perform the contract that EBL Consultancy has entered into with you;

• Where EBL Consultancy needs to comply with a legal obligation.

If you do not provide your data:

If you do not provide your and/or your Learner’s personal data when requested, EBL Consultancy may not be able to perform the contract that they have entered into with you.

Data sharing:

In order to provide high quality care and comply with the law, EBL Consultancy may lawfully share your personal data with third parties, including:

• Other parts of the health and care system such as local hospitals, the GP, social workers, Integrated care boards, and other health and care professionals;

• The Local Authority;

• Your family or friends – with your or your legal guardians permission;

• Data about your Learner’s skills and learning needs will be shared with your Learner’s tutors;

• Other members of you or your Learner’s professional network such as tutors, school teachers, Speech and Language Therapists, Occupational Therapists).

We will always seek your prior written consent when sharing data relating to you or your Learner with third parties. The exception to this is if EBL Consultancy has a legal obligation to share information by law or court order with the police or other law enforcement agencies.

To provide you with our services EBL Consultancy may also share your data with third-party processors, e.g. for processing payments. Where we do so will ensure appropriate contractual safeguards are in place to keep your data secure.

If you do not wish your data to be shared with others involved in your care you may opt-out by contacting us using the contact information in this Privacy Notice (see the top of the page), however please note that in some instances we may still be required by law or regulatory bodies to share the information.

EBL Consultancy will not sell or share your data with other third parties, except in the following cases:

• If the law requires it;

• If it is required for any legal proceeding;

• To prove or protect our legal rights; and

• To buyers or potential buyers of this company in the event that EBL Consultancy seeks to sell the company.

Data Security:

EBL Consultancy stores electronic data on a password protected computer which has up-to-date antivirus software.

EBL Consultancy may store paper documents with personal data. These will be stored in a lockable filing cabinet until they are scanned and shredded.

How long your data will be kept for:

EBL Consultancy will only retain personal information for as long as necessary to fulfil the purpose it has been collected for, including the purposes of satisfying any legal, accounting or reporting requirements. When data is no longer required to fulfil the purpose it has been collected for, it will be securely deleted or destroyed. You will be notified if your data is kept for longer than this period.

Data collected and stored by EBL Consultancy:

To provide you with our services and products such as supervision, training, webinars, conferences and newsletters, we may process the following types of data:

• Your basic details and contact information;

• Your financial details e.g. transaction details for payment;

• Biographical information such as your or education and work history;

• Information about your employment, where EBL Consultancy are providing services on behalf of your employer;

• Information about your supervision needs and progress.

EBL Consultancy also record the following data which is classified as “special category”:

• Disability, required reasonable adjustment and dietary requirements;

• In rare circumstances data about your race, ethnic origin, sexual orientation or religion

This data is usually provided to us by you or your employer, where EBL Consultancy are providing services on their behalf.

Why is this Data Collected:

EBL Consultancy needs this data to enable us to provide you with our high quality services and for marketing purposes. The legitimate interests which allow EBL Consultancy to process your data include:

• It is necessary to provide you with the services set out in a contract (e.g. where you have entered into a contract by purchasing a ticket to an event, or to receive clinical supervision);

• To provide and manage services set our in a contract;

• EBL Consultancy has your consent to do so, in the case of direct marketing;

• To manage our relationship with you;

• To provide services on behalf of a third party;

• To keep our records up to date;

• To promote and market our services;

• To provide educational materials to the public;

• For internal evaluation purposes, to monitor how we are performing;

• To exercise our rights, to defend ourselves from claims and to keep to laws and regulations that apply to us and the third parties EBL Consultancy works with.

How this data will be used:

EBL Consultancy will only use your personal information when the law allows. Most commonly, EBL Consultancy will use your personal information in the following circumstances:

• In order to perform the contract that EBL Consultancy has entered into with you;

• Where EBL Consultancy needs to comply with a legal obligation.

If you do not provide your data:

If you do not provide your and/or your child’s personal data when requested, EBL Consultancy may not be able to perform the contract that the Consultant has entered into with you.

Data sharing:

In order to provide high quality care and comply with the law, EBL Consultancy may lawfully share your personal data in the following ways:

• At some of our events, EBL Consultancy may take photos and videos which may be shared in the public domain for the purposes of promotion, marketing and awareness raising. You will be notified where this is the case and be given an opportunity to opt-out;

• To provide you with our services EBL Consultancy may also share your data with third-party processors, e.g. for processing payments. Where EBL Consultancy does this, EBL Consultancy will ensure appropriate contractual safeguards are in place to keep your data secure.

If you do not wish your data to be shared with others involved in your care you may opt-out by contacting us using the contact information in this Privacy Notice (see the top of the page), however please note that in some instances we may still be required by law or regulatory bodies to share the information.

EBL Consultancy will not sell or share your data with other third parties, except in the following cases:

• If the law requires it;

• If it is required for any legal proceeding;

• To prove or protect our legal rights; and

• To buyers or potential buyers of this company in the event that EBL Consultancy seeks to sell the company.

Data Security:

EBL Consultancy stores electronic data on a password protected computer which has up-to-date antivirus software.

How long your data will be kept for:

EBL Consultancy will only retain personal information for as long as necessary to fulfil the purpose it has been collected for, including the purposes of satisfying any legal, accounting or reporting requirements. When data is no longer required to fulfil the purpose it has been collected for, it will be securely deleted or destroyed. You will be notified if your data is kept for longer than this period.

www.eblconsultancy.com (“the Site") is owned and operated by EBL Consultancy. EBL Consultancy is the data controller and can be contacted by using the contact information in this Privacy Notice (see the top of the page).

Data collected and stored by EBL Consultancy:

EBL Consultancy only collects data that helps us achieve the purpose set out in this Privacy Notice. EBL Consultancy will not collect any additional data beyond the data listed below without notifying you first.

The Site is hosted by Squarespace. Squarespace collects personal data when you visit the Site including:

• Information about your browser, network and device;

• Web pages you visited prior to coming to the Site;

• Website pages you view while on the Site;

• Your IP address.

Squarespace needs the data to run the Site and to protect and improve its platform and services. Squarespace analyses the data in a depersonalised form.

The Site serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

• Information about your browser, network, or device;

• Information about the Site and the page you’re viewing on it;

• Your IP address.

Data Collected Automatically:

When you visit and use the Site or interact with emails EBL Consultancy send you, EBL Consultancy may automatically collect and store the following information about you:

• IP address;

• Location;

• Hardware and software details;

• Clicked links;

• Content via the Site;

• Browsing actions and patterns;

• Third parties sources or publicly available sources;

• Information about your interaction with emails.

EBL Consultancy collects this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.

Data Collected in a Non-Automatic Way:

EBL Consultancy may also collect the following data about you when you perform certain functions on the Site:

• First and last name;

• Age;

• Date of birth;

• Sex;

• Email address;

• Phone number;

• Address;

• Payment information; and

• Auto fill data.

Data from other sources:

We may receive information about you if you use any of the other websites we or any of our group companies operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers and search information providers), and may receive information about you from them.

The data EBL Consultancy collect automatically is used for the following purposes:

• To register you as a potential customer interested in our services;

• To process and deliver your request for consultations with us;

• To process and deliver supervision services;

• To manage payments, fees and charges;

• To collect and recover money owed to us;

• To manage our relationship with you which will include notifying you about changes to our terms, and/or asking you to leave a review or take a survey;

• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data);

• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising EBL Consultancy serve to you.

Marketing:

EBL Consultancy would like to send you information about products and services of ours that we think you may like. If you have agreed to receiving marketing, you may always opt out at a later date.

You have the right at any time to stop EBL Consultancy from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us using the contact information in this Privacy Notice (see the top of the page).

Privacy policies on other Websites:

Where links are provided to other websites it should be noted that they are not and cannot be governed by our privacy statement. EBL Consultancy cannot guarantee your privacy when you access other websites so if you click on a link to another website you should read their privacy policy.

How EBL Consultancy Protect Your Personal Data:

In order to protect your security, EBL Consultancy use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees and subcontractors. Our employees and subcontractors are bound by strict confidentiality agreements and a breach of this agreement would result in the employee/subcontractor’s termination. 

While EBL Consultancy take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The internet as a whole can be insecure at times and therefore EBL Consultancy are unable to guarantee the security of user data beyond what is reasonably practical.

When you submit information to this website  via a contact form, we collect the data requested in order to track and respond to your submissions. EBL Consultancy share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. 

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device;

• Web pages you visited prior to coming to this website;

• Your IP address.

This information may also include details about your use of this website, including:

• Clicks;

• Internal links;

• Pages visited;

• Scrolling;

• Searches;

• Timestamps.

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.